DON’T MAKE YOUR CUSTOMERS WAIT.
A queue management system is used to control queues.Queues of people form in various situations and locations in a queue area. The process of queue formation and propagation is defined as queuing theory.
Decrease customer wait times, improve your service efficiency, and increase your revenues with QMS queue management solutions. QMS customer experience solutions are based on the Wavesphere Philosophy that aims to ORGANIZE, ENGAGE & MEASURE waiting and disconnected service areas and enhance customer experience at key touch points. Excessive queuing and waiting are among the leading causes of dissatisfaction in banks, retail stores, hospitals and government institutions.
QMS is one of the largest manufacturers and suppliers of queue management systems globally and possesses over 10 years’ experience of helping organizations improve their customer flow and manage queues with virtual and linear queuing solutions, queue displays, appointment bookings, queuing app, queue information, and a sophisticated queue management software.